Privacy policy

What we collect when you contact us, why, for how long, and your rights. In plain words.

Last updated 6 November 2026

01Who is responsible

Infoway-AI (“Infoway”, “we”), in Casablanca, is responsible for the personal data collected on this website. Our full details are in the legal notice. Any question: contact@infoway-ai.com.

02What we collect

  • What you write to us: when you send a request, your name, your email or phone number, and whatever you choose to tell us (company, website, needs, message).
  • When you book a call: what you enter in the calendar (name, email, time slot, notes), to arrange the call.
  • The context of your visit: the page you were on, how you arrived on the website and an approximate location (country, city), so we know which channels work. Never your precise position.
  • Audience measurement: visit statistics (pages viewed, time spent, type of device), see “Cookies” below.

03Why

To reply to you and prepare your quote, to arrange the call you book, to improve the website and to protect it from spam and abuse. We never sell your data, never share it for advertising and never send you marketing without your consent.

04Cookies

  • Audience measurement (Google Analytics): tells us which pages are useful to you. In the European Union, the UK and Switzerland, these cookies are only set with your consent. You can change your mind at any time: .
  • Language: a small cookie remembers the language you pick with the FR / EN switch.
  • Security: an anti-bot check protects the forms; it may use strictly necessary cookies.
  • Calendar: the booking calendar, provided by Cal.com, appears on some pages; it may use cookies it needs to work.

05Who can see it

The Infoway team, and the technical providers that run the website (hosting and security, audience measurement, call scheduling, office tools), only on our behalf. Some may process data outside Morocco, with appropriate safeguards.

06How we protect it

We handle your data in line with Moroccan law 09-08 and the recommendations of the CNDP: we collect only what we need to reply to you, use it only to contact you about your request, and keep it in secure tools that only the Infoway team can access. Everything sent to the website is encrypted (HTTPS), and the forms are protected against bots and abuse.

07How long

Requests: up to three years after our last exchange (longer when the law requires it for clients). Visit statistics: fourteen months at most. You can ask us to delete your data at any time.

08Your rights

Under Moroccan law 09-08 on the protection of personal data, you have the right to access, correct and object to the use of the information that concerns you (and, if the GDPR applies to you, the right to erasure and portability). Just write to contact@infoway-ai.com; we reply within one month at most. You can also contact the CNDP, Morocco’s data protection authority.

09Updates

We may change this policy when the website or the law changes; the date at the top shows the latest version.

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